Return Policy – Oceancoastline
At Oceancoastline, your satisfaction means everything to us. If something doesn’t feel right with your order, we’re here to help make it right.
You may request a return within 30 days of receiving your item, as long as it meets the following conditions:
- The product is unused and undamaged
- All original packaging and tags are intact
- You can provide a valid proof of purchase
Once we receive and review your return, we’ll process your refund to the original payment method. Please note that shipping fees are non-refundable.
We accept returns if:
- The print quality is defective
- There are spelling errors made by our team
- The wrong color product was delivered
- The item arrived with stains or marks
- Any issue resulted from our production or fulfillment process
We do not accept returns if:
- The wrong size was ordered by the customer
- The incorrect customization option was selected
- The custom text contained errors provided by the customer
If you need assistance, please contact us at support@oceancoastline.com.